Everything we sell to you and all the advice and product information provided are governed by our terms and conditions of sale. It is strongly advisable that you read and understand our terms and conditions prior to purchasing. If there is any assistance you need regarding our terms and conditions please email our customer services department with your query.
7 Day Money Back Guarantee
Under the Distance Selling Regulations you have a 7 working day cooling-
The Delivery service is contracted-
To return goods you must send us written confirmation within the cooling-
At Budget Business Computers, we take your right to privacy seriously.
We will ask you for personal information about yourself (e.g. name and address etc.) when you place an order with us. We only use this information for our own purposes (e.g. for the transaction, send our email newsletters/special offers etc.) and will not supply any of your information to any other third party without your prior consent unless we are obliged or permitted by law to disclose it.We do not store any of your credit card details.
Terms and Conditions
Wherever the following words and phrases appear in these Terms and Conditions they will always have the following meanings:-
Cleared Funds -
We have agreed to sell the Goods to you and you have agreed to purchase them from us on the basis of these Terms and Conditions and you acknowledge that you have been given a sufficient opportunity to read and understand these Terms and Conditions prior to or upon ordering the Goods and/or Services and Advice.
No other Terms and Conditions stipulated or referred to by you verbally or in any documentation whether signed or otherwise shall be incorporated at any time into any agreement between us.
Description of Goods:-
Services and Advice:-
Delivery Dates are estimated only unless expressly quoted by us in writing.
You are responsible for accepting delivery at such location as has been agreed with us. If Payment has been made by credit/debit card we reserve the right to deliver to the name and address registered on the credit/debit card.
Any request for change to delivery date or location must be notified to us in writing as soon as practicable and in any event not less than 48 hours before the delivery date.
We will make reasonable efforts to accommodate your reasonable requests for change of the delivery date but you will be liable for any additional costs incurred by us as a result.
In the event of a failed payment or failed security check we will not be responsible for any delay in delivery or failure to deliver.
The timed delivery service you select starts from the date we despatch the order and not from the date the order is placed.
Installation, maintenance and compatibility:-
Confirmation of order:-
Reporting of Damages/Omissions:-
Return of Goods:-
Prior to returning items with data held on them you must make adequate back up of data for which we shall not be responsible.
You must take reasonable precautions to back up data at regular intervals as we cannot be held liable for loss whether consequential or otherwise if the component fails causing data loss.
Marking of Returns:-
Title to Goods:-
Return of Goods:-
Cancellation of Order:-
Your Rights Warranty:-
If you are purchasing as a Consumer (by which we mean somebody who is not purchasing for the purpose of a business), You may, if agreed in writing with ourselves, have the benefit of a Warranty of up to 12 months, or such lesser period as may have been agreed.
Our liability to you under warranty extends to parts and labour but is limited to cases where the goods are proved to our satisfaction not to be functioning properly and where the goods have been properly installed, maintained and commissioned by you and are compatible with any equipment or system with which you have used or attempted to use them.
To make a claim under Warranty, you must notify us in writing, telephone, email or fax customer Services of the alleged fault as soon as it is detected and you must provide full and proper details. You must allow us a reasonable opportunity to inspect and test the goods at our premises or elsewhere as we may specify.
If the Goods are proved to be faulty in the circumstances stated above and you have followed the procedure above, we will either repair the goods or at our discretion, we will replace the goods with others of equivalent or superior specifications which need not be from the same manufacturer and which may be repaired, refurbished, second hand or ex-
If You make a claim under Warranty but the Goods are found not to be faulty, (amount to be at our discretion) shall be charged to you and shall be payable prior to the return of the goods to you over which we shall exercise a lien (a right to retain the goods) until payment of any other sums due from you to us whether in respect of the goods or otherwise.
Where the Goods comprise components which are separate or capable of being separated any warranty shall apply to each such part separately and our obligations to replace or repair (if any) shall only extend to the component which is proved to be faulty and not to the whole of the Goods.
Any extended and/or enhanced warranty provided by any third party including the manufacturers extended and/or onsite warranty is to be dealt with by you and the third party only.
The Warranty under Clause 6 (here of) is valid only with proper use and installation of the product by you and does not cover any part of any Product or complete Product which has been modified with our consent or which has been subjected to unusual physical, electrical or other stress or where such repair is required as a result of causes other than the ordinary use or installation.
If You are purchasing as a consumer you may have a right to refund of the monies paid by you in respect of the goods in the following circumstances (but not otherwise):-
If the goods are proved to have been faulty at the time of supply and cannot be reasonably repaired or replaced (whether by new, refurbished ex-
You have notified us in writing immediately or so soon thereafter as practicable upon becoming aware of the fault giving precise details of the fault alleged and
You have followed the correct procedure specified in 4 above in ensuring return of the goods.
You have allowed us to test the goods at our premises or elsewhere as we may specify and
A test fee may be payable for functioning goods returned to us for testing. Test fee rates can be quoted at a time when you return the Goods.
Functioning goods returned for refunds will be accepted at our complete discretion. A minimum restocking charge of 25% of the original price of the goods shall be charged if we accept the functioning goods for a refund.
In clause above "faulty" shall mean that the goods or any component of them do/does not function at all or malfunctions to such an extent that they are incapable of reasonable use for any purpose.
We may at our discretion replace or repair the goods rather than giving a refund and if part only of the goods is faulty the amount of the refund shall be limited to the value of the component effected.
Fitness for the purpose:-
If You have a particular purpose in mind for the goods, We will not be liable if the goods are not reasonably fit for that specific purpose unless we have been advised of the specific purpose in reasonable detail by you in writing before or at the time when you placed your order with us and have agreed in writing to be so liable. Otherwise, our liability for fitness for the purpose shall be that the goods supplied will be fit for the purpose of which such goods are generally supplied and shall not be any more specific than that.
Nothing in these terms and conditions shall operate to diminish or limit our liability for death/personal Injury of which we might be liable apart from the Terms and Conditions.
Terms and Conditions to be Read Separately
Each and every clause and element of clause in these terms and conditions shall, so far as reasonably practicable, be construed separately from any other clause or part of clause in these terms and conditions and shall if necessary be applied separately.
Indemnity as to Costs and Expenses
In the event that you make any claim, whether for repair, replacement, refund or damages or otherwise, in respect of the goods and whether arising from these terms and conditions or otherwise, you shall be liable to pay to us the amount of any costs, expenses, legal fees and disbursements which we may incur should we have to expend monies in considering or defending any such claim which is not proved to have been correctly made.
In the event that you fail to make payment in accordance with these terms and conditions or in any other way are in breach of the terms of your contract with us, you shall be liable to pay to us monetary compensation for any loss or damages, including consequential loss, loss of business and loss of profits, arising from or in connection with your breach of contract, to include all losses which actually occur whether foreseeable to you or not and in addition you shall be liable to pay to us the amount of any costs, expenses, legal fees and disbursements which we may incur should we have to expend monies in bringing any claim against you whether in correspondence, through proceedings, enforcement or otherwise.